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2.3

I liked Aerosoles. Note the past tense.

They had comfortable shoes and larger sizes. The pairs I do have are phenomenal. HOWEVER, I ordered 5 pairs of shoes online. About 1.5 weeks later, I get the delivery at my door.

To my surprise, 4 out of the 5 pairs of shoes I ordered were WRONG. How do you send someone 4 wrong pairs of shoes?? Let's just say I was pissed. I then read the return policy, and it said the charge to return more than 4 pairs of shoes was $14.

What a crock of crap! I called Customer Service, told them the issue, and the promised me I would not get charged the fee when I return them all.

Now I am waiting for a refund for ALL of the shoes because even though the 1 pair that was correct fit me well, I didn't want to support such a terrible brand. Never again shopping at Aerosoles.

Reason of review: Problem with delivery.

Preferred solution: Full refund.

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