Contact Aerosoles Customer Service
Aerosoles Phone Numbers and Emails
Toll-Free Number:
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(800) 798-9478
Customer Service:
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(732) 645-44501650 Annapolis Mall # 73, Annapolis, MD, 21401
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(732) 985-6900201 Meadow Rd, Edison, NJ 08817, USA
Aerosoles Email:
Aerosoles Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aerosoles Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aerosoles is 8007989478. 80% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 26% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Aerosoles may ask you for the following information to identify you as a customer: order id or tracking no, email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aerosoles Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aerosoles is 8007989478. 80% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 26% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Aerosoles may ask you for the following information to identify you as a customer: order id or tracking no, email or first and last name.
People call Aerosoles mainly because of return/ replace, request for information, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Aerosoles is customerservice@aerosoles.com. 75% of consumers stated that they received a response by email from the company.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Aerosoles Website:
Aerosoles Help Center:
Corporate Office Address:
How Good is Aerosoles's Customer Service?
Summary of Aerosoles Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aerosoles?
Return/ Replace Question:
- “I have to return my ɓootß.”
- “Exchange”
- “Did I not receive return code”
Shipping and Delivery Question:
- “Missing part of address and coupon not workin”
- “Size question”
- “Where is my package”
Request for Information Question:
- “Inquiry of store location”
- “Want to know shipping time before I order”
- “I miss placed an order form. I have shoes that I need to send back and I need some help in doing so.”
Product/ Service Question:
- “Complaint”
- “Defective product”
- “Search product”
Payments and Charges Question:
- “Over paid”
- “I got charged twice on PayPal”
- “Payment card”
Refund Question:
- “Refund”
- “Refund due”
- “Refund to my credit card”
Account Question:
- “I am a member and I just placed an order but didn't get points”
- “Need bar code for return”
- “First I just saw I could get 15%off my order with code JRWXXC15. Please credit my acct. Second I gave the wrong e mail. My correct one is above this notice. Thank you”
Activation/ Cancellation Question:
- “Need to cancel an order”
- “Cancel order”
- “Unsubscribe”
Staff Question:
- “Talk to a customer service representative”
- “Customer service”
- “Already tried customer service - got voicemail Ed response did not answer my question”
Cards Question:
- “Card charged in error”
- “Gift card”
- “Trouble Using gift card”
Website/ Application Question:
- “Site credit”
- “To order shoes. I ordered arosoles on Amazon. Your site is awful”
- “Trying to place an order online and it will not work”
Other Question:
- “They sent me the wrong boot”
- “Regresar unas botas no me acomodan bien”
- “Devolución”
Compare Aerosoles Customer Service To
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