Not resolved

I bought (2) pairs of boots. I returned (1) pair that were too big.

I used the USPS Post Office and paid for "delivery confirmation". 19 days later, I emailed the customer service through an email they sent to me. They insist the boots have not been delivered even though I "cut and pasted" the delivery confirmation info on Called Customer Service, They disconnected me, made me listen to music, then disconnected again.

I called my VISA company and they are "stopping payment" and mailing me a dispute form.

I will never buy from them again. They refuse to credit me even though I gave them every single bit of information they asked for~

Monetary Loss: $47.

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