I haven't bought this brand in 20 years and they USED to have a good quality but I just purchased a pair of boots advertised as leather with memory foam sole and they are absolute garbage. The "leather" is some sort of bonded leather blend to fabric and you can tell it...Read more
I received a flyer three days ago of a end-of-summer sale. The flyer clearly states, "An extra 30% off by using code, EXTRA30". The code did not work. Also, the shoes I was purchasing (2 pair of Let's Drive - Bone Flower) were on the flyer listed as $27.99. However,...Read more
- Very comfortable shoes
I have ordered from Aerosoles a few times. When I get lucky the shoes fit and end of story. When they do not, you have to pay for shipping to return which initially was not explained. Also, you have to call to request a credit when you return and they do not seem eager...Read more
Aerosoles customer service Manager and staff are below average in service levels. Shoes disintegrated, heals gone and all happened within hours. Got a note back from them after a phone conversation basically saying sorry for your trouble but nothing we can do. After 25...Read more
Aerosoles - Shoe fell apart on first wear
First time I wore my new shoes, one shoe completely fell apart. I had to borrow shoes at work. Shoe maker-repair explained in detail the defect. You could tell the rest of the shoe and the other one has brand new. Paid close to $100 and customer service would only give me $20 credit after many phone calls and emails with pictures, shoes and shoe maker report.
Aerosoles - Cheap Ugly Boots
And uncomfortable too, and they won’t accept returns.
Aerosoles - My purchase
No order number for my order
Aerosoles - I've done this 5 times
I bought two pairs of shoes the right foot was too big customer service told me to mail them back I did in December now I can't get anybody to answer the phone and my shoes and still not been returned I just want new ones
Ordered two pairs of boots. One pair never received. Website states they ship Ups. Ups shipped it via USPS instead and the package is lost somewhere between ups , usps and the returns department at aerosoles. Spoke with CS rep and then a customer service supervisor who...Read more
I didn't like
- Customer service
I pleased an order of Kenneth Cole stand a chance shoe(black) that took like forever to arrive in the mail. They changed the item I ordered for and send me something, I guess it a shoe they picked from the street somewhere in china that wont even worth $15.00 meanwhile...Read more
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